How can we help?

Contact evhenii.svistunov@gmail.com for help with Ready for Dog?. Include your app version, device model, iOS or iPadOS version and the steps that led to the problem. Please omit private routes, room images and payment details.

Purchases and collars

For Remove Ads, open Settings → Ads and purchases → Restore purchases. For collars, open Pet style from Today or Settings and use Restore purchases there. Use the Apple Account that made the purchase and an internet connection. Collars can be previewed before purchase; previewing does not unlock or equip a paid item. Two styles are free, eight are optional cosmetic purchases, and ad removal is separate. These are one-time purchases with no subscription. Apple manages payment and refund requests at Report a Problem.

Walks

Start a walk in the app and allow location access. For route recording, enable Precise Location in system Settings. The app can record an active walk while the screen is locked. Pause or finish it when you are done. Location accuracy depends on the device and reception; some iPad models do not have GPS/GNSS. Elapsed time alone is not proof of distance.

AR care and collecting fur

On a compatible device, allow camera access and slowly scan the floor and familiar furniture in adequate light. To restore a bowl or cleanup zone, match the saved reference photo and look from a few angles. You can retry another saved view or use the flashlight where available. After successful recovery, the app can remember the room in its current lighting. It cannot guarantee recovery in darkness or after the room has changed.

For loose fur, move within 1.5 m, tap a visible tuft, then tap Collect selected fur; swiping over it is also supported. If recovery is unavailable, use the clearly marked manual option or explicitly place the object again. Saved maps and reference photos stay on the device and are marked excluded from backups.

Brushing and belly rubs

Open Care from Today. Move the brush across the dog’s body for 60 seconds of active brushing; holding still or brushing outside the body does not count. Finishing opens a belly-rub reward with the selected coat. Skipping grooming can leave virtual loose fur for a later cleanup. This is a practice activity, not guidance for handling a real animal.

Play with your device set aside

Choose a duration, start the timer and place the device on a stable surface, screen up or down. While the game screen is open, movement pauses the timer and about two seconds of stillness resume it. Paused time does not count. When you lock the screen or leave the app, a running timer continues and a paused timer stays paused. Movement detection only works while the game screen is open. If detection becomes unavailable while paused, use Resume timer and keep the device still yourself. The app cannot monitor other apps or prove that you avoided the device.

Room and weather

Open Room and weather from Today or Settings. Lighting follows local time without location permission. To enable weather, use the location action; approximate location is enough and is rounded further before a request to Apple Weather. Weather needs a connection and may be unavailable. Recent cached conditions are identified as such; otherwise, the room keeps its time-based lighting. Weather visuals are an artistic interpretation, not a live view or a weather-alert service. You can disable weather in the same screen.

Family and privacy

Family sharing is optional and uses iCloud. Check that you are signed in and have available iCloud storage. Manage invitations and board access on the Family screen. Local data erasure does not delete a shared board; manage the board first if needed. See our privacy policy for details.

About the rehearsal

Ready for Dog? is a virtual routine rehearsal. Breed profiles and reflections are educational aids, not veterinary advice or a guarantee that a real dog will behave a particular way. Individual dogs have different needs.